This Manual aims to present well-devised guidelines for establishing a management tool based on the use of Process Benchmarking methodologies that will allow future systematic and rigorous performance comparisons to be made within the water industry.Other operating expenditure Any other general and support expenditure ( excluding interest, expenditure taxation and manpower costs), plus ... If not directly allocated per process, try the following guidelines: I. Allocate customer services related costs to the sales process II. ... Consumables above) If not directly allocated per process, try the following guideline: Annex 2: Introduction letter and questionnaires.
|Title||:||Process Benchmarking in the Water Industry|
|Author||:||R. Parena, E. Smeets, I. Troquet|
|Publisher||:||IWA Publishing - 2002-01-01|