SqEMEAr is an open standard for developing a processed-centred architecture of an enterprise. It may be reproduced freely by any organization wishing to use it to develop a governance structure on the quality of their business processes. SqEMEAr Process Management is a method that facilitates discussion of the design of the organization, in a subtle but unambiguous way. Processes have to hold a prominent place in observing organizations: how are the different parts of the organization tuned to each other and how does adequate communication take place? SqEMEAr as a methodology views processes from four different perspectives. SqEMEAr calls these awindowsa, by means of which one seeks for the Constitution, Chemistry, Correspondence and Construction of the enterprise. SqEMEAr is the result of more than twenty years experience with the management of business processes within various organizations. SqEMEAr has been applied successfully in industry (chemistry, automotive, construction, paper), in the business sector (IT service, healthcare), in the non-profit sector, and in public companies such as the Prosecution Counsel, County Councils and local authorities. This book is particularly aimed at professionals who are involved in the change process within process-driven organizations. Anyone wishing to familiarize themselves with process-centred thinking will be pleased to find that this book adopts an innovative, yet practice-proven approach. The SqEMEAr Foundation is a platform for discussing the method and its application, where insights into the basic assumptions and backgrounds are shared: www.sqeme.org.ITSM from hell based on Not ITIL (English) ITSMP - The IT Strategy Management Process (English) Metrics for IT Service ... Management (ITIL V3, English) IT Service Management based on ITIL V3 a A Pocket Guide (English, Dutch, German, anbsp;...
|Title||:||Process Management Based on SqEME®|
|Author||:||Jos.N.A van Oosten|
|Publisher||:||Van Haren - 2008-04-24|