qThis book focuses on the key processes faced by managers in governmental organizations, including planning, purchasing, training and learning, politics, accountability, ethics, best practices, and evaluationq--Provided by publisher.Their review yielded three major categories of indicators: (1) Legal and policy conditions; (2) Management and infrastructure ... conforms to legal and policy guidelines concerning issues such as privacy, accessibility, and security that are supposed to govern federal Web sites. ... which Web site is expanding to new audiences), and service quality (e.g., number and handling of complaints by user help staff). ... Twenty-nine percent of the cities allowed credit card processing on their sites.
|Title||:||Public Management Information Systems|
|Publisher||:||IGI Global - 2005-12-31|