Quality Management for Organizations Using Lean Six Sigma Techniques

Quality Management for Organizations Using Lean Six Sigma Techniques

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The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniques covers the concepts and principles of Lean Six Sigma and its origins in quality, total quality management (TQM), and statistical process control (SPC), and then explores how it can be integrated into manufacturing, logistics, and healthcare operations. The book presents the background on quality and Lean Six Sigma (LSS) techniques and tools, previous history of LSS in manufacturing, and current applications of LSS in operations such as logistics and healthcare. It provides a decision model for choosing whether to use LSS or other quality initiatives, which projects should be selected and prioritized, and what to do with non-LSS projects. The author also details an integration model for integrating and developing integrated LSS and other quality initiatives, and common mathematical techniques that you can use for performing LSS statistical calculations. He describes methods to attain the different Six Sigma certifications, and closes with discussion of future directions of Lean Six Sigma and quality. Case studies illustrate the integration of LSS principles into other quality initiatives, highlighting best practices as well as successful and failed integrations. This guide gives you a balanced description of the good, bad, and ugly in integrating LSS into modern operations, giving you the understanding necessary to immediately apply the concepts to your quality processes.... $39 million Cost Over the counter, some delivery Service N/A Investment Emergency credit card buys, contract buys, noncontract buys ... were input into Chopraa#39;s model in Excel and the Solver Add-in was utilized to run the alternatives of the least cost model. ... were then evaluated for revenue and savings with an return on investment (ROI) calculation assuming the project had a 5-year life. ... This gives a reduction of 96, 000 square feet, which translates into $3.5 million over 5 years.

Title:Quality Management for Organizations Using Lean Six Sigma Techniques
Author:Erick Jones
Publisher:CRC Press - 2014-02-25


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