... ways 55!. hatalem; :ential at: lla#39;IOSIIKtt - a#39;olrts t nvestzlz llwthatel I IbeEI: more Frequss mstvr; altonser; agir 1min . reset. .ntame \wledgr ... who is successful [ with cross selling] on a long-term basis, aquot; says John Lohmeyer, senior vice president, Silverado Banking, Denver. ... that answer full-service banking needs, require a comprehensive effort to change the mindset, aquot; of the organization. ... Nixon stresses, however, that Pawtucket trains its employees to be service, not product oriented.