Serve to Be Great

Serve to Be Great

4.11 - 1251 ratings - Source

Unlike most customer service call centers for U.S. firms, the call center is full of real human beings. ... training: After potential employees have completed about a week of the intensive customer service training, they are offered $2, 000 to quit ... the company much more than $2, 000 over time as a result of customers not having an absolutely amazing experience when dealing with the company.

Title:Serve to Be Great
Author:Matt Tenney
Publisher:John Wiley & Sons - 2014-04-16


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