Events Subsequent to the Case As illustrated by the attached Project Olympus report (Exhibits TN-1 and TN-2) , Ford decided to use three components for its ... Service would be split into two parts: McFord and the Teaching Hospital. McFords anbsp;...
|Title||:||Service Management Course|
|Author||:||Sasser, Christopher W. L. Hart, Heskett|
|Publisher||:||Simon and Schuster - 1991|