We are entering a new frontier in the evolution of computing: the era of cognitive systems. The victory of IBMas Watson on the television quiz show Jeopardy! signaled the advent of this new era, revealing how scientists and engineers at IBM and elsewhere are pushing the boundaries of science and technology to create machines that sense, learn, reason, and interact with people in new ways. In Smart Machines, John E. Kelly III, director of IBM Research, and Steve Hamm, a writer at IBM and a former business and technology journalist, introduce the fascinating world of acognitive systemsa to general audiences and provide a window into the future of computing. Cognitive systems promise to penetrate complexity and assist people and organizations in better decision making. They can help doctors better diagnose and treat patients, augment the ways we see, anticipate major weather events, and contribute to smarter urban planning. Kelly and Hammas comprehensive perspective describes this technology inside and out, and their extensive knowledge illuminates the difficulty of harnessing and understanding abig data, a one of the major computing challenges facing technicians in the coming decades. Absorbing and impassioned, their book will inspire governments, academics, and the global tech industry to work together to power this exciting wave in innovation.One example is the customer-service call center. Today, when consumers call companies for help with technology problems, representatives read from scripts and search rigid knowledge-management systems for answers. The process is tooanbsp;...
|Author||:||John Kelly III, Steve Hamm|
|Publisher||:||Columbia University Press - 2013-09-24|