Off-Domain Channels recall the discussion of home base, outposts, and passports in chapter 3, aSocial customer experience management. ... That presence may be a branded space where you have some control over design and features, or you may simply be participating ... Core Applications Users ( 2013) Facebook Activity stream 1.15B registered users YouTube Video 1B users Twitter Google+ Statusanbsp;...
|Title||:||Social Customer Experience|
|Author||:||Dave Evans, Joe Cothrel|
|Publisher||:||John Wiley & Sons - 2014-04-14|