Even so, its sales and service staff at the time were not easily transferable to the copier market without additional large investments in technology and product- specific training. It is not surprising, therefore, that Xerox enjoyed a virtual monopoly in the big copier industry. Canona#39;s ... Third, Canona#39;s design was so simple that traditional office product dealers could be trained to repair the machines. Fourthanbsp;...
|Title||:||Strategic Management in the Knowledge Economy|
|Author||:||Marius Leibold, Gilbert J. B. Probst, Michael Gibbert|
|Publisher||:||John Wiley & Sons - 2007-06-27|