Taming the Unpredictable Real World Adaptive Case Management: Case Studies and Practical Guidance qThe most valuable assets of a 20th-century company were its production equipment. The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity.q Peter F Drucker The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. qTaming the Unpredictableq presents the logical starting point for understanding how to take advantage of ACM. This book goes beyond talking about concepts, and delivers actionable advice for embarking on your own journey of ACM-driven transformation. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, legal services, and healthcare, you will find instructive examples for how to transform your own organization.Case360 includes a full graphical, scriptable form builder for this purpose. Tasks that are always expected to be part of a case can be predefined in the case template, but others may be added at ... Request Computer Q Nut a#39;a 0% aamp; Clear Whata#39;s New Started Subscribe IF the employee needs a computer For work, ... Unlike most other case management solutions or BPM Suites, Case360 includes a complete document repository (Figure 5), supporting check-in/check-out, versioning, anbsp;...
|Title||:||Taming the Unpredictable|
|Author||:||Keith D. Swenson, Nathaniel Palmer, Bruce Silver|
|Publisher||:||Future Strategies Inc. - 2011|