India did away with the reception desk initially. Guests were led to a courtesy lounge off the lobby where guests registered themselves while having a welcome drink. ac Budget and small hotels may have self registration booths much like an ATM machine where a guest swipes his credit card and enters his personal reservation code. ... in the room ac Access to in-house video library ac Butler service ac Free use of some hotel services like the business centre, gymnasium, internet cafe, etc.
|Title||:||Textbook Of Front Office Mgmt & Op|
|Publisher||:||Tata McGraw-Hill Education - 2007-09-01|