The Administrative Professional: Technology & Procedures

The Administrative Professional: Technology & Procedures

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The new 14E focuces on preparing students for employment in an increasingly dynamic, digital, and global environment. Increased emphasis is given to helping students understand employersa€™ expectations, build confidence, and develop into strong, competent employees and leaders. Administrative Professional 14e, has a brand new look, a great deal of new content, an abundance of practical applications, and a new website with new tools, activities and videos to engage students right from the start. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.grow and eventually develop into solid working relationships built on customer focus practices. Take Responsibility Everyone occasionally makes an error or mistake. ... Work CUSTOMER SERVICE REPRESENTATIVE Customer service representatives are responsible for providing outstanding customer service andanbsp;...

Title:The Administrative Professional: Technology & Procedures
Author:Patsy Fulton-Calkins, Dianne Rankin, Kellie Shumack
Publisher:Cengage Learning - 2010-07-13


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