The Best Service is No Service

The Best Service is No Service

4.11 - 1251 ratings - Source

How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs Bill Price, David Jaffe. Overpromise and underdeliver Deliver impersonal and robotic service Are sneaky and dishonest Are incompetent and ... a tool to drive success in an innovative example of an a€œoutside best practice.

Title:The Best Service is No Service
Author:Bill Price, David Jaffe
Publisher:John Wiley & Sons - 2011-09-14


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