This is the only reference book that combines the three most valuable and authoritative sources of occupational information: the 2004-2005 OOH job descriptions, plus related job descriptions from the O*NET and the dictionary of occupational titles (DOT).Wanting Conditions Although customer service representatives can work in a variety of settings, most work in areas that are clean and well lit. Many work in call or customer contact centers. In this type of environment, workers generally haveanbsp;...
|Title||:||The Enhanced Occupational Outlook Handbook|
|Author||:||J. Michael Farr, LaVerne Ludden, Laurence Shatkin, Paul Mangin|
|Publisher||:||JIST Works - 2005|