Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.BCS and the BCS logo are the registered trade marks of the British Computer Society, charity number 292786 (BCS). ... 978-1-780171-38-8 Kindle ISBN: 978-1 -780171-39-5 British Cataloguing in Publication Data. ... responsible or liable for any loss or damage whatsoever arising by virtue of such information or any instructions or advice contained within this publication or by any of the aforementioned.
|Title||:||The Human Touch|
|Author||:||Philippa Thomas, Debra Paul, James Cadle|
|Publisher||:||BCS, The Chartered Institute - 2012-12-15|