In 2014, automakers in the United States more than doubled their previous all-time record for automotive safety recalls. The most prominent recall was for a defective ignition switch in General Motors vehicles that caused cars to stall and airbags to fail in a crash, prompting a legal, financial and public relations nightmare for the company. qThe Ignition Switch from Hellq examines the engineering, managerial and supplier relations problems that led to the defective part. The book provides suggestions on how GM management can improve vehicle quality assurance, including case studies of quality assurance systems from Japanese suppliers.... August 1989) C. QFD diagram (Dr. Yoji Akao, March 1983) D. Policy management through QFD (Larry Sullivan, June 1988) 190 194 ... management ( Shigeru Mizuno, 1987) T. Quality suppliers make quality cars (Kokhiro Noguchi, Toyota, anbsp;...
|Title||:||The Ignition Switch from Hell|
|Author||:||Lawrence P. Sullivan|
|Publisher||:||Lulu.com - 2015-04-26|