The IT Service Management Foundation Exam Guide is a practically oriented guide to passing the ITIL v3 Foundation exam. It is designed to work as a supplement to an instructor-led training class or as a tool for self-study.Chapter 2: ITIL v3 Foundation Test Taking Tips 9 2.1 Tip One a Read Questions and Answer Choices Carefully 10 2.2 Tip ... Exam Questions 34 3.11 Sample ITIL v3 Foundation Exam Answers 36 Chapter 4: Service Operation 37 4.4 Problemanbsp;...
|Title||:||The IT Service Management Foundation Exam Guide|
|Publisher||:||Resulta Group LLC - 2010-12-10|