The Objective is Quality

The Objective is Quality

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Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even chaotic; it makes them more competitive by identifying those steps in processes that do not offer added value. No longer the concern of a small community of experts, even scientists and engineers working in the private sector will find that they will have to con- front questions related to quality management in their day-to-day professional lives. This volume offers such people an unique entry into the universe of quality management, providing not only a cartography of quality standards and their modes of application a€“ with particular attention to the ISO standards a€“ but also a broader cultural context, with chapters on the history, prizes, deontology and moral implications of systems of quality management. This book thus opens the door to all those eager to take the first steps to learning how the principles of quality are organized today, and how they can be applied to his or her own activity.Management will sometimes be tempted to delegate the task of re-engineering to senior a€œfall guysa€ (or those that some factions want to set aside). ... 50, 370-396, 1943; published online at the URL: theory_of_human_ motivation.pdf. ... [1.5] JAMES G. MARCH, Quatre mythes du management, ConfAcrence, May 1998, Paris School of Management-Full Text ... Chapter 2 The Approach to Quality: Concepts and Definitions Key 46 Titre en anglais SVP.

Title:The Objective is Quality
Author:Michel Jaccard
Publisher:CRC Press - 2013-04-23


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