TPS Customer Survey includes a number of questions that measure the overall performance of the service and how these relate to customersa#39; priorities. Chapter 4 looks at these measures together, focusing on areas for improvement andanbsp;...
|Title||:||The Pension Service customer survey 2007|
|Author||:||Nicholas Howat, Oliver Norden, Erica Garnett, BMRB Social Research (Firm), Great Britain. Dept. for Work and Pensions|