Using Job Aids

Using Job Aids

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Sometimes, something as simple as a laminated card with short, to-the-point instructions can do more to help an employee complete a task with high assurance of accuracy than hours or days of training. Such job aids are a quick, easy, and often inexpensive way to improve performance fast. Job aids reduce the amount of information that an employee needs to remember for tasks that are infrequently performed or for tasks that must be accomplished to an exact standard every time. Job aids take many forms, including decision trees, checklists, step-by-step instructions, flowcharts and graphic maps, look-up tables, worksheets and forms, and even reference sources, such as training manuals.Job aids reduce the amount of information the performer must recall or retain in order to successfully carry out a task and ... Your own car may also have an indexed job aid for the audio system with instructions on how to use the radio and CDanbsp;...

Title:Using Job Aids
Author:Susan Boyd
Publisher:American Society for Training and Development - 2005


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