Water Utility Management, 2nd Ed. (M5)

Water Utility Management, 2nd Ed. (M5)

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... M5 (Water Utility Management), 1 Manual M6 (Water Metersa€”Selection, Installation, Testing, and Maintenance), 58 Manual M19 ... development of, 27, 30 in crisis situations (see Crisis communications) with customers, 48 designated spokesperson, 26a€“27, ... 27a€“28 publics of utilities, 23a€“24 routine, 24a€“25 skill set for managers, 2t., 8 Community relations, 28a€“29 Competence culture ... 129 M5. index.pdf.

Title:Water Utility Management, 2nd Ed. (M5)
Author:AWWA Staff
Publisher:American Water Works Association - 2011-01-12


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