Winning At Retail

Winning At Retail

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While cultivating great people is often an attribute of Easy-Est retailers, great customer service is not dependent on having wonderful salespeople. One of our favorite stories about this comes from the retail banking industry. Automated teller anbsp;...

Title:Winning At Retail
Author:Willard N. Ander, Neil Z. Stern
Publisher:John Wiley & Sons - 2010-12-20


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